LAKESIDE CITY CENTER

Privacy Policy

Effective July 1, 2024

This Online Privacy Policy (hereinafter sometimes referred to as the “Privacy Policy”) applies to this Lakeside City Center online interface (i.e., website or mobile application) and any Lakeside City Center affiliate or subsidiary online interface that links to this Privacy Policy, (each, a Site, and, collectively, Sites). The term Lakeside City Center or “we” or “us” or “our” in this Privacy Policy refers to affiliates or subsidiaries of Lakeside City Center that link to this Privacy Policy. This Privacy Policy describes how Sites may collect, use, and share information from or about you, and explains how information may be collected and used for advertising purposes.

This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online or offline or to provide you with our services (the “Services”). Such personal information may be collected in the following manners:

  • our website located at www.lakesitecitycenter.com and all corresponding webpages and websites that link to this Privacy Policy (the “Site”);
  • any mobile applications that link to this Privacy Policy (e.g., Apple iOS Apps, etc.);
  • when you interact with our advertising and applications on third party websites and services, if the advertising and applications include links to this Privacy Policy;
  • via email or phone; and
  • in person at our offices.

Agreement to this Policy: By using this Site you consent to this Privacy Policy, including your consent to our use and disclosure of information about you in the manner described herein. By using our Services, you consent to the collection and use of the personal information in accordance with this Privacy Policy. If you do not feel comfortable with any part of this Privacy Policy, you should not use or access our Site or Services.

We may update this Privacy Policy from time to time and make changes to information previously collected, as permitted by law. If we make material changes, we will post the updated Privacy Policy on this page with the “Effective Date” of the revisions. We encourage you to look for updates and changes to this Privacy Policy by checking this date when you access our Site. Your continued use of the Services following the posting of any amendment to the Privacy Policy shall constitute your acceptance of such amendments.

Please note that our Site may contain links to third-party websites, such as social media pages. These links are intended for your convenience only. These third-party websites and services are not related to us and may have separate privacy policies and data collection practices. We have no responsibility for these websites or their privacy practices and encourage users to read the privacy policies of all websites they visit.

Personal Information We Collect

We may collect your personal information when you interact with our Site, mobile applications, with us over email or phone and at physical locations. Personal information is any information that relates to you, identifies you personally, or could be used to identify you including, but not limited to: your name, mailing address, email address, telephone number, or any other information.

The types of personal information that we may collect about you include but are not limited to: information you provide to us, information collected automatically about your use of our Site and Services, information from other sources to help us supplement our records, improve the personalization of our service to you, promote safety at our apartment communities and other properties we control, and/or detect fraud.

Information You Voluntarily Provide to Us. The personal information we collect on or through our Site or Services may include:

  • Contact information, such as your name, address, email, and phone number.
  • Unique personal identifiers, such as SSN or TIN.
  • If applicable, loan information, financial statements, and records (and related documents), and required verifications.
  • Payment card information, wire instructions, transaction, bank or financial account information;
  • Information you provide by filling in forms that we make available.
  • Information you provide when you report a problem with our Site or an in-person location, a payment or other transaction with us by email, our Site, telephone, in writing or through other means.
  • Records and copies of your correspondence (including email addresses) if you contact us.

Social Media

Lakeside City Center provides experiences on social media platforms that enable online sharing and collaboration among users who have registered to use them. Any content you post on official Lakeside City Center managed social media pages, such as pictures, information, opinions, or any Personal Information that you make available to other participants on these social platforms, is subject to the Terms of Use and Privacy Policies of those respective platforms. Please refer to them to better understand your rights and obligations with regard to such content. In addition, please note that when visiting any official Lakeside City Center social media pages, you are also subject to Lakeside City Center‘s Privacy Policy.

How We Use Your Information

We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place. The purposes for which we may use your personal information include:

  • Providing the Services;
  • Contacting you regarding the administration of the Services you use;
  • Responding to your questions or other requests;
  • Facilitating financial transactions related to the Services you use;
  • Carrying out our obligations and enforcing our rights arising from any contracts entered into between you and us;
  • Notifying you about changes to our Site, our policies, terms or any Services we offer or provide though it;
  • Tailoring your experience on the Services and/or otherwise customizing what you see when you visit and use the Site;
  • Tracking your return visits to and use of the Services;
  • Sending you marketing and promotional emails;
  • For research purposes, for marketing/promotional purposes and to provide anonymous reporting for internal and external clients and business partners;
  • Determining which features and services users like best to help us operate the Site, enhance and improve our Services, and display advertising and marketing information;
  • Keeping you secure and safe while using our Services, which requires us to process your personal information to combat spam, malware, malicious activities or security risks;
  • Maintaining legal and regulatory compliance and enforcing compliance with our policies; or
  • For any other purpose disclosed to you prior to you providing us your personal information or which are reasonably necessary to provide the Services or other related products and/or services requested.

We may also use your information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please use the contact information in the “Contact Us” section below to notify us of your opt-out preference.

Sharing And Disclosure of Personal Information

We may share or disclose your personal information in the following circumstances:

Service Providers. We may employ other companies and individuals to facilitate our Services (“Service Providers”), provide the Services on our behalf, perform service-related activities or assist us in analyzing how our Services are used. The Service Providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Within Our Organization. We may share your personal information with our subsidiaries and affiliates to provide you with the Services and take actions based on your request, as well as for the purpose of management and analysis. For example, we may share your information with our subsidiaries and affiliated companies to expand and promote our Services.

Corporate Transactions. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred, and you agree to and do hereby consent to our assignment or transfer of rights to your personal information. To financial institutions and other counterparties in connection with making, holding, financing, and disposing of our investments.

As Required by Law. We may disclose your information without your consent if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that the disclosure will help us protect the rights, property, or safety of Lakeside City Center or our customers or partners.

Consent. We may disclose your personal information for any purpose with your consent.

Communications Preferences

We may send you communications related to your transactions, security, or the administration of this Site to provide our Services to you. We may also send you other messages or updates about Lakeside City Center, our website, and other activities. If you do not wish to receive non-transaction/security-related communications from Lakeside City Center, you may opt-out by clicking the “unsubscribe” link in the communication or contact us where specified in the “Contact Us” section, below.

Please note that “opt-out” and “unsubscribe” requests may not take effect immediately and may take a reasonable amount of time to receive, process and apply, during which time your Information shall remain subject to the prior privacy settings. Additionally, you should be aware that any Information provided to third parties prior to your election to opt-out or unsubscribe will not be retrieved or rescinded, unless required by applicable law.

Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws and regulations), resolve disputes and enforce our legal agreements and policies. We will also retain Site and Services usage data for internal analysis purposes.

International Transfers of Personal Information

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer data, including personal information, to United States and process it there. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use our Services.

Data Security

We are committed to protecting your personal information from unauthorized access and use. To help protect your personal information, we implement and maintain appropriate technical, physical, and administrative safeguards. Access to your personal information is restricted solely to those employees and vendors who need to know that information to provide our Services to you. Our employees receive training to maintain the confidentiality, privacy, and security of your personal information.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Protecting Children’s Privacy

The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13 without parental consent. Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA). If you believe that Lakeside City Center has received information from a child or other person who is not a majority age in their relevant jurisdiction, please contact us at our e-mail or physical mailing address listed in the “Contact Us” section below and we will take all reasonable efforts to remove the information.

Contact Us

We welcome your questions, comments, and concerns about privacy. If you have any questions or comments regarding this Privacy Policy please email us at management@lakesidecitycenter.com.